Shipping policy

At Cyc Atelier, we are committed to delivering our premium textile products to your doorstep with speed and care. We are pleased to offer Free Worldwide Shipping on all orders, with no minimum purchase required.

1. Shipping Methods & Carriers

To ensure the safest and most efficient delivery, we partner with industry-leading logistics providers:

Domestic Orders (Turkey): Shipped via Aras Kargo or PTT Kargo.
International Orders: Shipped via FedEx Express for fast and reliable global delivery.

2. Processing Time

Every order is carefully inspected and prepared at our atelier. All orders are dispatched within 1–3 business days after the order is placed.

3. Estimated Delivery Times

Once your order has been dispatched, the estimated delivery times are as follows:

Turkey: 1–4 business days
Europe: 3–7 business days
USA & Canada: 4–8 business days
Rest of the World: 5–12 business days

Please note: These are estimates. Actual delivery times may vary based on your specific location, customs procedures, or local postal efficiency.

4. Customs, Duties & Taxes

For international shipments, any customs duties, import taxes, or additional fees imposed by the destination country are the sole responsibility of the customer. Cyc Atelier has no control over these charges and is not responsible for delays caused by customs clearance processes.

5. Tracking Your Order

Transparency is key. Once your package is on its way, you will receive a shipping confirmation email containing a tracking number, allowing you to monitor your delivery status in real-time.

6. Address Accuracy & Delays

Address: Customers are responsible for providing complete and accurate shipping information. We are not liable for orders delivered to incorrect addresses provided at checkout.
External Delays: While we strive for punctuality, Cyc Atelier is not responsible for delays caused by carrier issues, customs hold-ups, or unforeseen weather events.